BOYCOTT "T-MOBILE" - IF YOU HAVE BEEN HURT
BY THEM, CONTACT "RIP-OFF REPORT.COM"
CELL PHONE GIANT CHEATS DISABLED VETERAN
WITH "HIDDEN CHARGES" - BED-RIDDEN VET
TRIES IN VAIN TO GET JUSTICE AND $35 REFUND
HIT "T-MOBILE" WHERE IT HURTS - CANCEL YOUR
SERVICE - SWITCH TO OTHER CARRIERS
© 2011 MilitaryCorruption.com
This web site, on the Internet nearly 11 years, gets up to six million hits a month. By far, the largest segment of our readership
is active duty, national guard, reserve, and retired military members and their families.
When a huge, impersonal company like "T-Mobile" plays "hard-ball" and rips off a disabled veteran, we spring into action.
The fraud works this way. Let's say you notice your bill is kind of high on a given month. You call customer service and ask "what's up?" You inquire if there is any way to lower the bill.
You are told "yes," so you gladly accept a $10 a month reduction, thinking you have just saved yourself $120 a year. On a two-year contract, that's $240, not "chump change" to many of our lower-ranking enlisted troops, who have a hard time paying bills as is.
But here is where the scam takes place. The friendly customer service person who seems to help you by getting you a lower monthly tab, actually slaps you with a $35 "one-time" charge for making ANY change - including this one - at all in the initial contract. And sometimes they don't TELL you that's what going to happen. In this vet's case, he wasn't told anything of the kind.
"I tried to reason with T-Mobile," the combat veteran told MilitaryCorruption.com, "but they would have none of it. They shuffled me around to three different supervisors, and all refused to waive the charge," despite the vet's anguished protestations he was telling the truth about not being informed of the extra charge. When he told the senior person he could get on line his plight, and described the pain that he was then feeling in his emaciated body at that moment, the T-Mobile boss was unmoved.
Well, we think you folks out there should know what kind of a company T-Mobile is. That they would stiff a disabled combat veteran, while patronizingly saying: "We do respect your military service," for $35 says a lot about their bottom line. Multiply that $35 times hundreds and perhaps thousands of customers, and T-Mobile has a vested interest in sometimes "forgetting" to inform a customer that they are going to be socked with this hidden charge.
Let's let them know what we think of such business practices by hitting them right where it hurts - in the pocketbook. If you are a T-Mobile customer, please cancel and switch your phone service to a more veteran-friendly, more compassionate company. If you have been victimized by their sleazy tactics, please contact our friends over at the Rip-Off Report.com and "cc" us a copy of your complaint.
The so-called "customer service" number for T-Mobile is: 1-800-937-8997.